Front Desk
Catch every enquiry at one Front Desk
Most firms lose enquiries between the website, the phone and a messy inbox. Front Desk is one place they land: CRM, booking, owner alerts and simple follow-up. Get-found and AI reception plug in when you are ready.
What Front Desk is
Every enquiry from your website lands in one place you can actually see. Forms, booking, alerts, and a text when a call is missed.
Catch
Front Desk
Enquiries that already reach you
Setup
+ £750/mo · rolling, 30 days' notice
CRM, forms, booking, owner alerts, light email and missed-call text-back, so leads do not die between the site, the phone and an inbox.
Book a Discovery Call- One desk the owner can see
- Works with the software you already run
Phone attach
Reception
When missed calls are the leak
Setup
+ £199/mo · prefer with Front Desk
An AI receptionist that answers missed calls and books them into the same desk.
Reception detailsComplex or multi-location work is quoted on Discovery. Then fill the desk with Get Found or Paid Ads. Full module list · Get Found
Our services
What sits in the desk
Front Desk catches the enquiries you already get. Get Found is how more people find you, when you are ready.
Enquiry CRM
Every form, call-back and booking lands in one desk the owner can see.
Forms and booking
Website forms and booking write into the desk, not a stray inbox.
Missed-call text-back
A text when a call is missed, so the person is not left in silence. Full AI phone answering is Reception, sold separately.
Owner alerts
You are told when a new enquiry arrives, so it does not sit overnight.
Light email follow-up
Simple, agreed follow-up so a lead is not left hanging after first contact.
Works with your software
Your clinic, salon, or accounts tools stay yours. Front Desk sits beside them, on the enquiry path.
Front Desk
How the desk works
A site that can send an enquiry. A desk that stores it. An alert so someone replies. Light follow-up so it does not go cold. That is the product.
Simple & honest
Front Desk, made simple: clear & honest
We tell you what is in the desk, what is a later module, and what we will not do. Discovery is where we quote anything beyond the from-rate.
Your ongoing web team
A web team built around your business
When you work with ProperSites, you get a small, friendly team built around your business. Specialists in other areas plug in when you add a module:
FAQ
Frequently Asked Questions answered
What does Front Desk actually do?
It is the enquiry desk behind your website: CRM, forms, booking, owner alerts, light email follow-up and missed-call text-back, so leads do not die between the site, the phone and an inbox.
Is this SEO or Google Ads?
Front Desk catches enquiries you already get. Get Found Local and Paid Ads help more people find you after the desk is in place.
What else sits around Front Desk?
Get Found and Paid Ads help more people find you. Reception covers missed calls. Your practice or accounts software stays yours.
Do I need a ProperSites website first?
A site that can send enquiries into the desk is required. That can be a site we built, or an existing site we connect on Discovery.
How is Reception different?
Reception is the phone layer: £695 setup plus £199 a month. It answers and books when the team cannot pick up, into the same desk.
Do you replace our clinic software?
Front Desk catches the enquiry path. Tools like IRIS, Zenoti or Pabau stay yours.
Is this only for big businesses?
No. Front Desk is for local firms that already get enquiries and lose them. Size is quoted on Discovery, not a minimum staff count.
What does Front Desk cost?
From £2,950 setup plus £750 a month. Complex or multi-location work is quoted on Discovery. Rolling monthly; 30 days' notice.
Is that plus VAT?
No. The published price is what you pay. We do not add VAT.
How quickly can we get started?
Most setups begin within a couple of weeks of a Discovery call and a clear scope. Book a Discovery call and we will say what we can take on.
